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Assembly service

Choosing to take advantage of this additional service will save you time and energy. You can buy as much as you want without worrying about how you are going to assemble the furniture. Once you have chosen your furniture products, simply make a list of the items you want and place an order with an IKEA co-worker. The co-worker will guide you through the process and arrange to have your furniture assembled.

To ensure the after-sales procedure smoothly when you face any problem, we suggest you could keep the original packaging of the product for a while. We apologize for the inconvenience to you.

- Wanshifu (万师傅) assembly service platform

You may place assembly service order via platform “Wanshifu (万师傅)” which is our IKEA cooperation partner. It covers furniture assembly service only.

Search mini program “Wanshifu” (万师傅) or scan QR code in WeChat and follow the introduction below.

Guideline:

Important:

1. Assembly service charge is based on difficulty of furniture.
2. If you change your mind on scheduled date, please contact Wanshifu staff directly.
3. For saftey reason, any base cabinet higher than 0.75m, and children's furniture higher than 0.6m must be fixed to the wall. If you have booked assembly service, this fixing service is included.

After sales service:

Wanshifu platform will be responsible in assembly and after sales service. If you have any questions, please inquire in“ Wanshifu Home” Wechat official account (8:30~20:00).


- IKEA assembly service

Choosing to take advantage of this additional service will save you time and energy. You can buy as much as you want without worrying about how you are going to assemble the furniture. Once you have chosen your furniture products, simply make a list of the items you want and place an order with an IKEA co-worker. The co-worker will guide you through the process and arrange to have your furniture assembled.


Booking service:

● If you shop at IKEA.cn and want to book assembly service separately, please contact IKEA customer support center through online chat. We will confirm with you detailed assembly service fee based on what you would like to assemble, book service time, and communicate how to pay for service fee online.
● If you shop at IKEA local stores, please contact IKEA co-worker and we will guide you through the process and arrange to have your furniture assembled.

Important:

  • The service charge will base on original selling price of FAMILY product and activity product during store activity period.
  • For safety reason, any base cabinet high then 0.75M and any Kid’s furniture high then 0.6M should be fixed on the wall. If you already book assembly service for such kinds of furniture, it is included.
  • If you need to change the assembly service time for your personal reason (excluded kitchen or bathroom installation service), please contact IKEA customer support centre at least one day before the promised date, choose the new date, and finish the assembly service within 7 days after the original booked date. Details please refer to the date which aligned between you and IKEA customer support centre. There is no storage service over 7 days, and IKEA will return the goods and get money refund to you if overtime. Thanks for cooperation!
  • If we fail to provide assemble service 3 times or above due to your faults, or if under any condition that we fail to reach you multiple times due to no answere, no connection or service suspended, IKEA is entitled to cancel your order without your consent.

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Installation

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Keep your old stuff if you want to- but you don't have to.

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