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Guarantees & warranties

We are confident in the quality of our products and many items are covered by guarantees and warranties. Below you will find a list of all our guarantees and warranties.

Good to know:
Our guarantees and warranties start on the day of purchase. When making a claim you will need the original purchase receipt as proof of purchase.

Quality guarantees for bedroom products

IKEA mattresses are all rigorously tested to meet our high requirements for quality and durability, as well as the high standards of our household products. Therefore, we are confident that we can offer you a 10-year quality guarantee covering the materials and workmanship of IKEA mattresses.

PAX / KOMPLEMENT closets and interiors are rigorously tested to meet IKEA's exacting standards of quality, strength and durability. Therefore, we are confident that we can offer a 10-year guarantee covering defects in materials and workmanship for PAX / KOMPLEMENT  closets and interiors bearing the following mark.


Quality guarantees for bathroom products

IKEA offers a 10-year quality guarantee on all bathroom sinks, including IKEA faucets and mixers. Covers all bathroom sinks and mixer faucets against defects in materials and workmanship. Our kitchen mixer faucets are all tested and the faucets are all made with quality brand name parts to fulfill the 10-year quality guarantee promise.


Quality guarantees for living room products

We use seating furniture frequently in our daily home life, so we expect it to be of a high quality. Our furniture, meets our high requirements in terms of quality and durability, as well as the high standards of household products. Therefore, we are confident that we can offer you a 10-year guarantee on the materials (except for some products and special materials) and workmanship of the frames and cushions of seating living room furniture such as sofas, armchairs, sofa beds and footstools. Some of our products are also guaranteed for 25 years.


Quality guarantees for kitchen products

We use seating furniture frequently in our daily home life, so we expect it to be of a high quality. Our furniture, meets our high requirements in terms of quality and durability, as well as the high standards of household products. Therefore, we are confident that we can offer you a 10-year guarantee on the materials (except for some products and special materials) and workmanship of the frames and cushions of seating living room furniture such as sofas, armchairs, sofa beds and footstools. Some of our products are also guaranteed for 25 years.


Quality guarantees for workplace&office furniture

The lockers are tested to meet the highest standards of office products and our strict requirements for quality and durability. As a result, we are confident that we can offer you a 10-year quality guarantee.

IKEA office chairs are tested to meet the standards of office supplies and our strict requirements for quality and durability. Therefore, we are confident that we can offer you a 10-year guarantee covering moving parts and frame materials, workmanship and functional defects. This warranty is subject to the terms and conditions set forth in this document.


Quality guarantees for gaming furniture

The lockers are tested to meet the highest standards of office products and our strict requirements for quality and durability. As a result, we are confident that we can offer you a 10-year quality guarantee.

IKEA office chairs are tested to meet the standards of office supplies and our strict requirements for quality and durability. Therefore, we are confident that we can offer you a 10-year guarantee covering moving parts and frame materials, workmanship and functional defects. This warranty is subject to the terms and conditions set forth in this document.

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