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Online delivery area

Available now in 306 cities!

Check to see if your delivery area is covered

· Add products into shopping bag
· Fill your address and zip code

A AnHui Province
   AnQing BengBu BoZhou ChiZhou ChuZhou FuYang
   HeFei HuaiBei HuaiNan LiuAn SuZhou TongLing
   WuHu XuanCheng MaAnShan

B BeiJing City
   BeiJing

C ChongQing City
   ChongQing

F FuJian Province
   FuZhou XiaMen LongYan NanPing NingDe PuTian QuanZhou
   SanMing ZhangZhou

G GanSu Province
   LanZhou TianShui WuWei

G GuangDong Province
   ChaoZhou DongGuan HeYuan HuiZhou JiangMen JieYang
   MaoMing MeiZhou QingYuan ShanTou ShanWei ShaoGuan
   YangJiang YunFu ZhanJiang ZhaoQing ZhongShan ZhuHai
   Foshan GuangZhou ShenZhen

G GuangXiZhuangZuZiZhiQu 
   BaiSe BeiHai ChongZuo GuiGang GuiLin HeZhou 
   LiuZhou NanNing QinZhou WuZhou YuLin LaiBin HeChi FangChengGang

G GuiZhou Province
   GuiYang ZunYi LiuPanShui AnShun BiJie TongRen
   QianNanBuYiZuMiaoZuZiZhiZhou
   QianDongNanMiaoZuDongZuZiZhiZhou
   QianXiNanBuYiZuMiaoZuZiZhiZhou

H HaiNan Province 
   HaiKou WanNing SanYa LinGao WuZhiShan
   DanZhou DongFang DingAn TunChang WenChang ChengMai
   QiongHai LeDongLizuZiZhiXian BaoTinLiZuMiaoZuZiZhiXian
   ChangJiangLiZuZiZhiXian QiongZhongLiZuZiZhiXian
   BaiShaLiZuZiZhiXian LingShuiLiZuZiZhiXian

H HeBei Province 
   BaoDing CangZhou ChengDe HanDan HengShui LangFang 
   Tangshan XingTai  QinHuangDao ShiJaZhuang ZhangJiaKou

H HeilongJiang Province 
   DaQing SuiHua JiaMuSi MuDanJiang QiQiHaer HaerBin 
   QiTaiHe YiChun ShuangYaShan JiXi HeGang HeiHe DaXingAnLingDiQu

H HeNan Province 
   AnYang JiaoZuo KaiFeng LuoHe LuoYang NanYang 
   PuYang ShangQiu XinXiang XinYang XuChang ZhouKou 
   Zhengzhou ZhuMaDian PinsgDingShan SanMenXia
   JiYuan HeBi

H HuBei Province 
   eZhou HuangGang HuangShi JingMen JingZhou QianJiang 
   ShiYan SuiZhou TianMen XiangYang XianNing XianTao 
   XiaoGan YiChang WuHan 

H HuNan Province 
   ChangDe ChenZhou HuaiHua ShaoYang XiangTan YiYang
   YueYang ZhuZhou Changsha LouDi ZhangJiaJie 
   YongZhou HengYang
   XiangXiTuJiaZuMiaoZuZiZhiZhou

J JiangSu Province 
   ChangZhou HuaiAn LianYunGang NanJing NanTong SuQian 
   SuZhou TaiZhou WuXi Xuzhou YanCheng YangZhou ZhenJiang 

J Jiangxi Province 
   FuZhouJX Nanchang PingXiang YiChun YingTan
   ShangRao JiuJiang Ji'An XinYu JingDeZhen GanZhou

J Jilin Province  
   Changchun Jilin SongYuan SiPing BaiCheng BaiShan LiaoYuan TongHua YanBianChaoXianZuZiZhou

L LiaoNing Province 
   Anshan BenXi DanDong Fushun JinZhou PanJin 
   YingKou Dalian ShenYang HuluDao ChaoYang
   LiaoYang TieLing FuXin

N NeiMengGuZiZhiQu 
   BaoTou ChiFeng Erdos HuHeHaoTe Tongliao HulunBeier

N NingXiaHuiZuZiZhiQu 
    YinChuan 

N QingHai Province 
   XiNing 

S Shaanxi Province 
   AnKang BaoJi TongChuan WeiNan XiAn XianYang ShangLuo YanAn

S ShanDong Province 
   BinZhou DeZhou DongYing HeZe JiNing LiaoCheng 
   LinYi QingDao RiZhao TaiAn WeiFang WeiHai YanTai 
   ZaoZhuang ZiBo JiNan 

S ShangHai City 
   ShangHai 

S Shanxi Province 
   ChangZhi DaTong JinCheng JinZhong LinFen Luliang
   ShuoZhou TaiYuan YunCheng YangQuan XinZhou

S SiChuan Province 
   DaZhou DeYang GuangAn LeShan LuZhou MeiShan 
   MianYang NanChong NeiJiang ChengDu SuiNing YiBin 
   ZiYang ZiYang PanZhiHua BaZhong GuangYuan Ya'An
   A'BaZangZuQiangZuZiZhiZhou
   LiangShanYiZuZiZhiZhou
   GanZiZangZuZiZhiZhou

T TianJin City 
   TianJin 

X XinJiangWeiWuerZiZhiQu 
   WuluMuQi KeLaMaYi

X XiZangZiZhiQu 
   LaSa

Y YunNan Province 
   QuJing YuXi Baoshan KunMing LinCang LiJiang
   ZhaoTong PuEr DaLiBaiZuZiZhiZhou
   ChuXiongYiZuZiZhiZhou
   DeHongDaiZuJingPoZuZiZhiZhou
   WenShanZhuangZuMiaoZuZiZhiZhou
   HongHeHaNiZuYiZuZiZhiZhou   XiShuangBanNaDaiZuZiZhiZhou

Z ZheJiang Province 
   Hangzhou HuZhou Jiaxing JinHua LiShui NingBo 
   QuZhou ShaoXing TaiZhou WenZhou ZhouShan

1. Login/Registration

-Login or regiter with your mobile phone number or email address

 

 

4. Proceed to Check Out

-Confirm delivery address

-Select your desired delivery date among the avaliable dates

2. Browse Online and Add to Shopping Bag

-Check stock availability

-Estimated delivery fee and delivery time


5. Easy Paymanet

-WeChat Pay

-Alipay

-Union Pay

3. Select Assembled Service

-Choose Ikea or Master Wan assembly service

 

 

6. Check All Orders

-Check order status

-Track the order

-Apply for online invoice

Delivery Services

At Ikea, shipping costs are never added to the price of your furniture. If you place an order online, we will provide a paid service. A third-party service provider in cooperation with Ikea will deliver the goods to your home for a reasonable fee.

Assembly Services

If you need help, we are also willing to provide door-to-door service. You can choose the assembly service provided by Ikea, or order the assembly service of Ikea brand furniture through the "master family edition" small program, and make an appointment with the master.

Delivery & assembly service

  • 1. How can I know the delivery scope and delivery fee?

    Currently, Online delivery area covered 301 cities in China. We provide parcel delivery and truck delivery in 306 cities. You can check your delivery area availability and delivery fee by filling in address and zip code at shopping cart page with products added.

    For more detail information please refer to delivery service page.

  • 2. How to book assembly Service?

    IKEA offers two kinds of assembly services within delivery areas in China.

    Book assembly service via platform "Wanshifu": Please place an order first, then scan QR code with WeChat to book assembly service on the platform.

    Book IKEA assembly service: Place an order first, then choose the assembly service in shopping bag , IKEA customer service will contact you to confirm assembly service fee and service time based on products you had already bought.

    For more detail information please refer to assembly service page.

  • 3. How to track my delivery order online?

    IKEA service supplier will contact you three hours before the promised time For delivery order status, you can check details on Wechat mini-program ‘IKEA Family’.  For online orders, the delivery status is updated in “My order” page online, and you can contact with IKEA through online chat.

Other questions about purchase

  • 4. How can I apply for tax invoice?

    When shopping at IKEA online: You will receive the order confirmation with digital receipt by email after completing online purchase. Scan the QR code in the right corner of your digital receipt and apply the electronic ordinary invoice or VAT special invoice yourself according to the system guideline. The VAT invoice will be sent out separately from your products after 15 days from your payment time.

    When shopping in an IKEA store: You can apply for electronic ordinary invoice yourself by scanning a QR code at the bottom of your receipt. Or you can bring your company invoice information to IKEA Store Invoice Desk to apply for special VAT invoice.

  • 5. How to check online product stock?

    After filling in address and zip code on shopping bag page, the availability of the items would show. If you are reminded that ”the product is out of stock" in shopping bag, it means that the product is out of stock in this area. You can buy in retail store after checking the stock on  product details page or move to wish list and buy later.

  • 7. How to contact IKEA customer service?

    please click the chat button on the right to start a conversation or contact customer service by phone: 400-800-2345. 

    Phone service time: Monday – Sunday: 09:00-18:00

    Chat service time: Monday – Sunday: 09:00-22:00

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