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Quality Guarantees-Bathroom

In daily home life, frequent use demands high - quality bathroom furniture. All the products in our bathroom range have undergone rigorous testing and meet strict standards for quality, strength, and durability. These products have been tested and meet the standards of IKEA’s home products.
We offer a 10 - year free guarantee, which covers defects in materials and workmanship for the ENHET, HAVBÄCK, ÄNGSJÖN, TÄNNFORSEN, HAGAÅN, FAXÄLVEN, and LETTAN bathroom product series, TOLKEN countertops, ALMAÅN legs, all washbasins, mixer taps, and shower mixers. The ÅBÄCKEN spray nozzle applicable to mixer taps and all shower accessories (such as the rising pole, overhead shower, hand shower, shower hose, and hand shower bracket) enjoy a 3 - year free guarantee.

Bathroom wash-basins and mixer taps come with a 10-year guarantee

What is covered under this guarantee?
This guarantee is valid for all bathroom wash-basins including water trap and mixer taps at IKEA. The guarantee applies to domestic use only and covers defects in material and workmanship in all bathroom wash-basins and mixer taps. Our products are tested well beyond all relevant international standards and we use only top brand components to secure our 10 year guarantee promise.

What is not covered under this guarantee?
This guarantee does not cover normal wear and tear, cuts or scratches, or damage caused by impacts, accidents or waterborne debris. It also does not apply to the filter/aerator of the mixer tap which should be cleaned regularly or replaced when worn out. Follow our assembly instructions and care instructions carefully.

This guarantee does not apply to products that have been stored, assembled or installed incorrectly, used inappropriately, abused, misused, altered, or cleaned with wrong cleaning methods or wrong cleaning products.

This guarantee does not apply if the products have been used for public use, outdoors or in a corrosive environment. It also does not cover accidental damage.

For customers in the US only: some states do not allow the limitation or exclusion of incidental or consequential damage, so this limitation or exclusion may not apply to you.

OPPEJEN and FOTINGEN come with a 10 - year guarantee.

What is covered under this guarantee?

This quality guarantee applies to all IKEA bathroom shower rooms and shower partitions. This quality guarantee is only applicable to products used for domestic purposes, covering defects in materials and workmanship of all IKEA bathroom shower rooms and shower partitions.

What is not covered under this guarantee?

This quality guarantee does not apply to products that are not properly stored, assembled, or installed, or cleaned with incorrect methods or products, nor does it cover damage caused by impact, accidents, or debris in the water.
The sliding panels and door seals of the OPPEJEN parts are not covered by the 10 - year quality guarantee and these parts enjoy a 3 - year quality guarantee.

Bathroom shower accessories come with a 3 - year guarantee

What is covered under this guarantee?

This quality guarantee covers the BROGRUND and VOXNAN overhead shower, hand shower, shower hose, rising pole, and bath shelf, the VALLAMOSSE hand shower, shower hose, and rising pole, and the LILLREVET hand shower, shower hose, and the KOLSJÖN hand - held shower bracket, shower hose. This quality guarantee takes effect from the date of purchase, and the original receipt is required as proof of purchase.
 

What is not covered under this guarantee?

This quality guarantee does not cover normal wear and tear, scratches, and scuffs, as well as damage caused by impact, accidents, or debris in the water. Please follow the assembly instructions and care instructions when using the product. This quality guarantee does not apply to products that are improperly stored, assembled, or installed, misused, abused, incorrectly used, modified, or cleaned with incorrect methods or cleaning agents. This quality guarantee does not cover products used in outdoor or corrosive environments, nor does it cover accidentally damaged products.

Read other quality guarantees

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