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Track and manage order

Track my order

Waiting for your order?You will receive a call 1 hour before it is delivered to you on the date you chose. 

Go to "My profile" -> "My order", and you may track your order in the "Order list".

Cancel my order

Your order can be manged in "My profile" -> "My order" before it is delivered as soon as you shop on www.IKEA.cn, IKEA APP and IKEA WeChat mini program.

If you have trouble cancelling your order, please contact our online Customer Service. (Agent service time: 09:00-18:00, Chat service time: 09:00-21:00).