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Payment

1. What payment methods does IKEA accept?
When paying in IKEA stores, you can pay with Cash, Alipay, Wechat Pay, credit and debit cards including VISA, MasterCard and Union Pay, Apple Pay, Check, IKEA gift card and IKEA refund card.
When paying at IKEA online, you can pay with Alipay, Wechat Pay, credit and debit cards including Union Pay.

2. What if the payment amount is over the limitation when I shop online?
There is payment amount limitation regardless if you use Alipay, Wechat Pay or credit and debit cards, including Union Pay. If your order amount is over the limitation, you can contact the service hotline for your personal bank, Alipay or Wechat Pay for help. Increase account quotas temporarily, or transfer money to payment platform wallet.

3. What if I experience payment error online?
Top reasons for payment error and solutions:
• It may happen that your bank card does not have e-bank functionality. Please inquire with your local bank service centre for more details.
• It may happen that your bank card has payment limitation on specific regions. Please try another bank card.
• It may happen that your bank card is expired, invalid, reported as lost, or has insufficient funds. Please inquire with your local bank service centre for more details.
• It may happen that the external payment system have date transfer deviation. Please refresh the website and try again later.
• It may happen that your account has payment amount limitation. Please contact your payment solution service centre, to inquire about alternative solution, e.g. increase quotas temporarily.
• It may happen that the website is facing payment peak time. Please close the website and try your payment again later.

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