IKEA is recalling HEROISK and TALRIKA plates, bowls, and mugs due to risk of breakage and burns
IKEA urges all customers who owns HEROISK or TALRIKA plates, bowls, and mugs to stop using them and to contact IKEA for a full refund.
Safety is a top priority for IKEA and therefore we are taking precautionary measures and recalling HEROISK and TALRIKA plates, bowls, and mugs. The combination of microwave and dishwasher usage impacts the product´s durability. After some time of use, the products can break and potentially cause burns due to hot content. All our products are tested and comply with applicable standards and legislation. Despite this we have received reports of the products breaking.
HEROISK and TALRIKA can be returned to any IKEA store for a full refund. Proof of purchase (receipt) is not required.
IKEA apologizes for any inconvenience this recall may cause.
For more information, please visit www.IKEA.cn or consult IKEA co-workers in store. You could also contact online customer service, email to firstname.lastname@example.org or call the customer service hotline 4008002345 to contact IKEA customer service center.