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Returns and Claims

Whether you simply want to return a product you’ve purchased, or need help making a claim for missing, damaged or incomplete items in your order, we’re here for you.


It’s OK to change your mind. If you’re not totally satisfied, you can return your products (as long as they’re in good condition) within 60 days (IKEA Family member within 365 days) of purchase for a full refund.

Guarantees & warranties

We are confident in the quality of our products and many items are covered by guarantees and warranties.