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IKEA is recalling certain VARMFRONT power banks, due to fire hazard
IKEA urges all customers who own a VARMFRONT power bank 10 400 mAh (model number E2038) with date stamp (YYWW) 2313, 2316, 2318 or 2319, or a VARMFRONT power bank 5 200 mAh (model number E2037) with date stamp (YYWW) 2318, 2319 or 2322, to immediately stop using it and contact IKEA for a replacement product, or a full refund.
IKEA products are risk assessed and thoroughly tested to make sure that they can withstand the tough test of everyday life at home, and that they comply with applicable requirements and regulation on all markets where IKEA operates.
Despite this, it has come to our attention that certain VARMFRONT power banks may pose a fire safety risk, due to a manufacturing error. This error is isolated to units with the before-mentioned date-stamps. Therefore, these VARMFRONT power banks are being recalled. Customers who own such a product should immediately stop using it and contact IKEA for a replacement product, or a full refund.
VARMFRONT power banks with other date stamps are not affected by this recall.
VARMFRONT power banks with affected date stamps can be returned to any IKEA store for a replacement product, or a full refund. Proof of purchase (receipt) is not required.
IKEA apologizes for any inconvenience this recall may cause.
For more information, please visit www.IKEA.cn or consult IKEA co-workers in store. You could also contact online customer service by scanning the QR code below, email to cs.cnikea@ikea.com or call the customer service hotline 4008002345 to contact IKEA customer service center.
How do I know if my VARMFRONT power bank is affected by the recall?
Please check the printing on the backside of your VARMFRONT power bank to confirm if your unit is affected. Below is an example, with the date stamp (YYWW) highlighted in red: