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IKEA is recalling and repairing TRIPPEVALS Honeycomb Blackout Roller Blinds and HOPPVALS Hexagonal Venetian Blinds in Mainland China
Based on the relevant requirements and guidelines for consumer product recalls in China, IKEA launched a proactive recall repair action for TRIPPEVALS Honeycomb Blackout Roller Blinds and HOPPVALS Hexagonal Venetian Blinds in the Chinese mainland market. IKEA has not received any reports of safety incidents related to the product.
Relevant curtain products are recalled for maintenance in the Canadian market due to technical compliance. Therefore, based on China's "Consumer Product Recall Interim Management Regulations", IKEA actively recalls and repairs in the Chinese mainland market. The recall covers TRIPPEVALS Honeycomb Blackout Roller Blinds and HOPPVALS Hexagonal Venetian Blinds sold after May 1, 2021. IKEA has not received any reports of safety incidents related to these products.
Customers who own TRIPPEVALS Honeycomb Blackout Roller Blinds and HOPPVALS Hexagonal Venetian Blinds within the scope of the recall can contact the offline or online channels of IKEA in mainland China for repair parts or a full refund. No proof of purchase is required. The product designations of TRIPPEVALS honeycomb roller blind and HOPPVALS hexagonal venetian blind can be found on the inside of the top rail of the product.
The maintenance part is the plastic part sealed at both ends of the bottom pipe of the product. The specific maintenance guidelines are as follows:
IKEA apologizes for any inconvenience this recall may cause customers.
For more information, please visit the official website of IKEA www.IKEA.cn, or consult the staff of IKEA stores. You can also contact the online customer service by scanning the QR code below, email to [email protected] or call the customer service hotline 4008002345 to contact the IKEA customer service center.