IKEA is conducting recall for repair of TRIPPEVALS and HOPPVALS Cellular Blinds in China
IKEA is conducting a voluntary recall for repair of TRIPPEVALS and HOPPVALS Cellular Blinds in compliance with the Recall Management Regulation in China. IKEA has received no reports of safety incidents connected to the products.
The voluntary recall in China is triggered by a technical non-compliance recall of TRIPPEVALS and HOPPVALS Cellular Blinds in Canada. Only products sold after 1 May 2021 are in scope for the recall. IKEA has received no reports of safety incidents connected to the products.
Customers who own TRIPPEVALS or HOPPVALS Cellular Blinds can contact any IKEA in China for a repair kit, or a full refund. Proof of purchase (receipt) is not required. The product name of the TRIPPEVALS and HOPPVALS Cellular Blinds can be found on the inside of the top rail of the products.
The bottom rail end cap exchange instructions are as below for reference:
IKEA apologizes for any inconvenience this recall may cause.
For more information, please visit www.IKEA.cn or consult IKEA co-workers in store. You could also contact online customer service by scanning the QR code below, email to email@example.com or call the customer service hotline 4008002345 to contact IKEA customer service center.