Customer service
Question or query, help is at hand. Contact IKEA customer services or find the answer below.
Get your answer right now:
- How to log on to the IKEA website for the first time?- What if my account has been disabled?- How can I know the delivery scope and delivery fee?- How to track my delivery order online?- How can I apply for tax invoice?- How can I register as an IKEA FAMILY member?See all FAQ

Contact us
Voice response service time: 7x24 hours
Agency service time: Monday – Sunday: 09:00-21:00
Agency service time: Monday – Sunday: 09:00-21:00
Phone
400-800-2345
Chat
Didn’t find the answer in the FAQ?
Chat service time: Monday – Sunday: 09:00-21:00
Click the Chat button to start a conversation.
Click the Chat button to start a conversation.
E-mail
E-mail us anytime and we’ll get back to you within 48 hours.
Please offer your name, contact phone number and the city you live. Please share product photos if you ask for after sales service.
IKEA Customer Service E-mail address: CS.CNIKEA@IKEA.COM
IKEA Customer Service E-mail address: CS.CNIKEA@IKEA.COM


