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Customer service

Question or query, help is at hand. Contact IKEA customer services or find the answer below.
Contact us
Voice response service time: 7x24 hours
Agency service time: Monday – Sunday: 09:00-21:00
Phone
400-800-2345
Chat
Didn’t find the answer in the FAQ?
Chat service time: Monday – Sunday: 09:00-21:00
Click the Chat button to start a conversation.
E-mail
E-mail us anytime and we’ll get back to you within 48 hours.
Please offer your name, contact phone number and the city you live. Please share product photos if you ask for after sales service.

IKEA Customer Service E-mail address: CS.CNIKEA@IKEA.COM
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IKEA FAKTUM our previous kitchen system
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