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Contact us

Question or query, help is at hand. Contact IKEA customer services or find the answer below.
Chat
Get a quick answer from a service representative
Chat service time: Monday – Sunday: 09:00-21:00
Click the Chat button on the right to start a conversation.
Phone
400-800-2345
Voice response service time: 7x24 hours
Agency service time: Monday – Sunday: 09:00-21:00
E-mail
E-mail us anytime and we’ll get back to you within 48 hours.
Please offer your name, contact phone number and the city you live. Please share product photos if you ask for after sales service.
IKEA Customer Service E-mail address: CS.CNIKEA@IKEA.COM
IKEA BUSINESS
Contact IKEA BUSINESS
Are you an IKEA BUSINESS customer?
Our phone lines are open:
Monday - Friday: 09:00 – 21:00
Saturday - Sunday: 09:00 – 21:00
Contact IKEA BUSINESS